Privacy

The Personal Data Protection Policy describes and defines the procedure for receiving and processing information provided by you to “Paws.ge”. Any information about you that is provided to us or otherwise available to us is processed in accordance with this policy, within the framework of Georgian legislation.

By accepting the Personal Data Protection Policy, you acknowledge and agree that this is available to you, understandable, and you agree that your personal data will be processed in accordance with this policy.

Who are we?

References to Paws.ge in the Personal Data Protection Policy (hereinafter referred to as “we”/“the Company”) mean "LTD PawsGE" (Company ID - 405679412). We determine the purposes of personal data processing, establish the duration of personal data storage, and ensure the safe storage of identified or identifiable personal data.

How do we collect your data?

Your personal data is collected and processed when you perform the following actions on our website:

  • When you use our services;
  • When you use our official website;
  • We use cookies and similar technological tools to personalize and improve your experience. This includes simplifying navigation on our website and other remote platforms, improving search settings, optimizing the website, providing information in the desired format, marketing, and secure user authorization.

What type of data do we process?

Information and data about you that we can collect, store, use, and process may include, but are not limited to, the following data:

Personal (identified or identifiable) information:

User account details: When you open a user account (register) and use our services, for processing/executing your order/request and for the purposes provided in this Personal Data Protection Policy, we may ask you to provide specific personal data about yourself, such as:

  • First and last name, email address, gender, date of birth, actual address, postal code, personal number, phone number, etc.;
  • The username and password you create on our website;
  • Payment information for the purpose of using the services offered by our website;
  • Other demographic information permitted by your browser.

Voluntary information: We also collect information that you provide to us voluntarily through various communication means. For example, when you contact us via email or share additional information about yourself while using our website's services, such as communication with the website support team or other users, or provide information about your personal interests.

Authorization history and technical information: To improve the functionality of the services and share a better experience with the user, we collect technical information transmitted by your device, including software and hardware (for example, what type of browser and operating system your device uses; which language you prefer; login time; domain name of the website; from where you connect to the services; etc.).

Device and connection information: If you download software on your device, we can collect information from that specific device you use to ensure security and detect and prevent fraud. For example, we can collect information about other software that is running together with the platform and detect whether you are using any application associated with fraudulent activities (e.g., robots, malware, AI, etc.) or check if you are using a VPN or Proxy connection.

Analytical information: We can collect information about your use of the services, such as application usage, file searches, user activity (e.g., pages viewed, time spent on a particular page, online page browsing, clicks, actions, etc.), timestamps, notifications, etc. The collection of information is carried out for the purpose of eliminating incidents, as well as for research and analysis of your use of the services.

Non-identifiable information:

We can de-identify and anonymize your personal data in such a way that direct or indirect identification of you cannot be carried out. The use and disclosure of such de-identified information by us are not subject to the restrictions of the Personal Data Protection Policy. We can freely disclose this information to others for any purpose.

We process your personal data for the following purposes:

  • To ensure the provision of quality services;
  • To introduce new services;
  • To monitor user behavior in relation to our services;
  • To receive feedback and respond promptly to deficiencies;
  • To send notifications related to website activity;
  • To prevent the misuse of the website and crime;
  • To carry out marketing activities;
  • To protect the legitimate interests of the company and its users;
  • For other legitimate purposes.

Who do we share your personal data with?

If there is a basis for data processing, to fulfill obligations under the law or contract, we may share your personal data with any person related to the company’s activities to improve the quality of services.

How long do we retain your personal data?

The company processes your personal data for the duration necessary to achieve the purpose of processing. Once this purpose is achieved, identified or identifiable information about you will be stored in accordance with this policy and the law on the protection of personal data of Georgia, adhering to the established deadlines. The storage of de-identified data is carried out for an indefinite period.

Security

Although we take all necessary measures for information security, in the conditions of rapid technological development, we are not responsible for the actions of individuals who, despite all measures taken for information security, gain unauthorized access, misuse, or hack the web application services. We do not give any explicit, implied, or other warranty, except that we will take all measures to prevent such access.

Your rights

  • Receive information about the data processed about you;
  • Request correction, updating, or completion of incorrect, inaccurate, or incomplete data;
  • Request cessation of data processing, deletion, or destruction if:
  • You withdraw the consent that is the sole basis for data processing; to withdraw consent, you can contact us at the email indicated in the "Contact" section on the website;
  • Data processing is no longer necessary for the purpose for which it was processed;
  • Data processing is carried out unlawfully.
  • Request data blocking if:
  • The accuracy or authenticity of the data is disputed;
  • Data processing is unlawful, but you object to their deletion and instead request blocking;
  • Data is no longer necessary for achieving the purpose of processing, but you need it for legal proceedings;
  • At any time withdraw the consent you have given for data processing. In such a case, we will cease processing unless there is another legal basis for data processing;
  • File a complaint regarding processing, including with the State Inspector's Service or in court;
  • Your rights may be limited if this is directly provided by law, or the realization of these rights may threaten significant financial or economic interests of the country; the exercise of the functions and powers of supervisory authorities; the protection of state, commercial, professional, and other legally protected secrets.

Changes to the Personal Data Protection Policy

The Personal Data Protection Policy may be conditioned, among other things, by changes in personal data protection legislation. Any changes to this policy will be published on our website. It is your responsibility as a user to periodically visit our website and familiarize yourself with the updated policy in case of changes. Providing us with information or using our website after changes to the policy means that you agree to the changes.

Terms of use

Using our website means that you agree to our use of your personal data, including cookies. The Personal Data Protection Policy is an integral part of the terms of use of the website.